Business Process

Data Entry Outsourcing follows high standards of business processes in capturing millions of characters of data, digitalizing images, managing documents on-line through the company's proprietary, storage and retrieval solution, and converting tens of thousands of pages of information via scanning and electronic recognition.

Data Entry

Whether the work involves numeric, textual or alphanumeric data entry, or image keying, customers have the option to choose from either single data entry or double-key data entry.

In double-key data entry, the coding specialists change the customer specifications into proportionate IT Outsourcing measure coding format. The work is divided into batches and each stack of document is given a covering "Keying Specification Instruction Sheet". Two information entrance operators key-in the same data and yield the output in separate files/file names. The software electronically compares these two files. When any mismatch between the two files are found, the operators solve the errors. These two files are again electronically compared, and the corrected single file is generated. The total text in the final file is proof read for ensuring correctness. Simultaneously, all files are operated through the transition plan to change the customer particular coding to ITO basic in-house coding. All the Corrections are again verified to depart no range for mistake and the ideal data file is generated.

We have a QA system that includes procedures and schedules for data entry, validation, and random quality checks.

OCR and ICR Processing

Hardcopy materials are transformed into editable computer files employing OCR technology. The document is scanned, the recognition results are verified, and exported to applications such as Microsoft Word or MS Excel, or saved in one of the supported formats (HTML, PDF, or TXT). This process can be used in case you need a digital reproduction of a document such as a magazine page, airline ticket, insurance claim form, fax, or a typewritten output. The entire process of data input from paper to computer takes less than a minute, and leveraging the possibilities of Electronic Recognition and high-speed scanners, we can process hundreds of pieces a day.

The ICR software recognizes handwritten characters. Data is captured from documents such as mail order forms or cheques, where the customer has filled in the fields by hand. This process enables huge savings in time and money, and minimizes human errors when entering forms and invoices into a computer system.

To confirm that all the processed data are error proof, human operators verify of critical fields or data that cannot be reliably read by the scanners. Contact us for a detailed discussion on your business requirements